Warranties
Workmanship Warranty
Product & Materials
Extended Warranty
Our Customer Promise
Foundation, Concrete Repairs, Concrete Underpinning
2 year Workmanship
Manufacturer warranties (typically 10+ years)
10 years (when council consent applies)
Clear, enforceable coverage for cracks, levelling & structural repairs
Subsidence Repair, GeoFix Resin Injection, Resin Underpinning
2 year Workmanship
Manufacturer-backed warranty of 50 years
N/A
If the problem returns, we return
Drainage Works
5 years workmanship / labour
Manufacturer warranties (typically 10+ years)
Council-compliant guarantee
Installed to NZ Building Code & Auckland Council standards
Foundation, Subsidence & Drainage Warranty Questions
What does a 2-year workmanship warranty cover on foundation and concrete repairs?
Our 2-year workmanship warranty covers all labour and installation on your foundation or concrete repair project. If the work has problems, such as uneven surfaces or poor quality, we will return and fix it.
Why do you offer a 10 year extended warranty when council consent is required?
When council consent is part of your foundation repair, it often involves more complex and regulated work. That’s why we can offer a 10-year warranty. This keeps your home safe and meets Auckland Council and NZ Building Code rules.
What does the 50-year Geofix resin warranty mean for subsidence repairs?
Our Geofix resin products have a 50-year warranty. This means the resin will last for many years without breaking down. We also offer a 2-year workmanship warranty. If the ground movement problem comes back during that time, we will come back to fix it.
How is a “real” 2-year warranty better than a 50-year or lifetime guarantee?
Other companies may offer a 50-year warranty. However, these are product-only warranties with overseas support, making claims difficult. Our warranties are local, transparent, enforceable, and include a workmanship warranty, giving you absolute protection instead of marketing promises.
What does your drainage works warranty include?
We offer a minimum 5-year warranty on our drainage work. This is in addition to manufacturer warranties on materials, which usually last 10 years or more. We make sure everything we install follows council rules and meets NZ Building Code standards. This ensures long-lasting quality and legal compliance.
Are your warranties transferable if I sell my home?
Yes, in most cases, our warranties can be fully transferred to the new homeowner. This can raise the resale value of your property. We’ll provide documentation so buyers know the home is protected.
What happens if I need to make a warranty claim?
It’s simple. Contact our Auckland team directly; no call centres or fine print exist. If your issue falls within the warranty terms, we’ll schedule a repair visit and make it right at no cost.
Schedule my free evaluation with Grace Foundation Solutions
Are you ready to learn more about what’s happening with your property’s foundation? Schedule a free consultation with Grace Foundation and ensure your foundation is in the best possible condition. Our experienced repair team will diagnose any issues and apply the appropriate solution to strengthen your residential or commercial foundation.
If a foundation resin injection doesn’t sound like the right option for your foundation, check our other foundation repair solutions and contact the team today.